Sunday, December 04, 2005

Parcel Post being 'overlooked' by USPS clerks

According to, consumer advocate Ralph Nader wrote a letter to the Postmaster General recently taking the USPS to task for not mentioning Parcel Post as a shipping option to its customers.

The letter from Nader read in part, "I was recently surprised to discover that the "2005 Holiday Shipping and Mail Guide gives shipping deadlines for Global Priority Mail, Global Express Mail, Global Express Guaranteed, Priority Mail, and Express Mail, but not Parcel Post.

He went on to say, "It has also been brought to my attention that postal clerks are instructed not to mention the term 'Parcel Post" to patrons. A clerk has even been suspended for making a patron aware of Parcel Post before trying to push them to use more expensive shipping options."

In the November/December 2005 issue, The American Postal Worker magazine wrote, "What makes this practice doubly despicable is that Postal Service management denies the practice exists, even while a paper trail reveals that the policy is sanctioned, if not downright encouraged. Worse still, APWU [American Postal Workers Union] members have been disciplined for violating the policy that the USPS disavows."

To read the entire APWU response, click here.
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posted by Don Schilling at 12:01 AM