According to Hallmark's Spirit Clips website, "Sparks fly during the holidays when Postman Matt (A.J. Buckley: 'CSI: NY') meets mysterious new coworker Kristi (Ashley Scott: 'Jericho'). As an official 'Santa Writer', Kristi is buried in children's letters to Santa. Her job-to respond to every letter addressed to St. Nick. Their petty boss is suspicious of this new employee and enlists a reluctant Matt to spy on her. The more Matt gets to know Kristi, the more he falls for her.
It goes on to say, "After learning of Matt's forced betrayal, Kristi is devastated and leaves the post office. Will the magic of the Christmas season be enough to bring them back together? Christmas Mail is an endearing Christmas tale that will appeal to the entire family this holiday season."
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